The call is answered
The AI assistant answers the phone, detects delivery or pickup, and starts taking the order.
The AI phone agent answers calls, clarifies delivery or pickup, and shows the order in the dashboard. Your team checks and approves before anything reaches the POS.
Start a real voice test with Order Agent logic. No login, no real order.
A call comes in. The AI captures the phone order, shows it in the dashboard, and your team decides what happens next.
The AI assistant answers the phone, detects delivery or pickup, and starts taking the order.
Items, extras, address, requested time, delivery area, and minimum order value are checked step by step.
Your team checks the order and delivery time in the dashboard before approving both.
After approval, the order moves into the store's existing software, cash register, or POS handoff.
When WinOrder fits the store setup, we pass on the reviewed order. Before that, menu, prices, delivery rules, and printing are tested carefully.
A delivery service must be able to trust its phone workflow. That is why rollout starts in small, controlled steps.
Check menu, pronunciation, delivery area, and typical special requests.
A small number of real calls. The team checks each order before it moves on.
Only after the tests are stable does the assistant handle more calls.
Langolo tests first for free. After that, pricing stays simple: one store, one monthly amount, one minute limit.
Extra usage is billed per agent minute. Langolo remains free as the first beta store for the test.
Short and direct answers to the main objections.
No. The assistant takes calls, but your team reviews the order and can take over at any time.
Yes, when the concrete store setup has been tested. Before live operation, WinOrder interfaces, menu, prices, delivery rules, printing, and handoff are documented and verified.
No. Order Agent is an independent service and is not presented as an official WinOrder partner, reseller, or official add-on.
A human takes over. During rollout, no order goes to the POS without team approval.
Yes. Customers keep calling the same number. The phone system routes behind it to the AI or an internal store ring group; a second public number is not required.
Yes. Order Agent is built for delivery services, pizzerias, and pickup orders. Table service and reservations are not the core use case.
No. Start with the demo, then a supervised pilot with team approval. More automation only follows once the tests are stable.
Langolo tests as the first beta store for free. For additional stores, there are simple monthly minute packages at 99 EUR, 199 EUR, or 399 EUR.
Real calls start only after contract, privacy notices, retention rules, and approvals for the concrete store are in place.
Because buyers first search for the category. Order Agent uses the category term, then narrows it to delivery services, pizzerias, and phone orders.
Choose POS and business profile. We get back with the right start slot.